Privacy Policy

Grestone Realty Ltd ("We") is dedicated to safeguarding your privacy.

This policy outlines how we collect, use, and protect any personal data you provide to us. Please read this carefully to understand our practices regarding your personal data. By visiting our website at https://grestonerealtyltd.co.uk/, you are agreeing to the practices described in this policy.

In accordance with the Data Protection Act 1998 (the "Act"), Grestone Realty Ltd acts as the data controller.

Information We May Collect from You

We may collect and process the following information about you:

● Information You Provide: You may provide us with personal details by filling out forms on our site or by contacting us via phone, email, or other methods. This includes data collected when you register, use our services, make payments, or report issues. Information may include your name, address, email address, phone number(s), date of birth, and financial details.

● Information We Automatically Collect: When you visit our site, we may automatically collect technical details, including your IP address, browser type, operating system, and page interaction information, among others.

● Information from Other Sources: We may receive data about you if you use any other services we provide or websites we operate. We collaborate with third parties (such as payment providers and analytics partners) who may share information about you.

Cookies

Our website uses cookies to differentiate you from other users, enhancing your experience and helping us improve our site. For more details about the cookies we use, please refer to our Cookie Policy.

Use of Information

We use the information we collect in the following ways:

● Information You Provide: We may use this to:

1. Inform you about services that are similar to those you have already purchased or inquired about.

2. Notify you of changes to our services.

3. Ensure our site content is presented effectively for you.

● Information We Collect Automatically: This data may be used to:

1. Administer our site and conduct internal operations.

2. Improve our site content and security.

3. Understand the effectiveness of our advertising and suggest relevant products.

● Information from Other Sources: We may combine this data with other information we hold about you for the purposes mentioned above.

Sharing Your Information

We may share your information with third parties, including:

● Our payment processor.

● Business partners and suppliers involved in fulfilling contracts with you or us.

● Analytics and search engine providers to help improve our site.

We do not sell your personal information to third-party advertisers. Occasionally, we may promote services we believe complement our offerings, but all communications will come from us.

We may disclose your personal information to third parties in the following circumstances:

● If we sell or buy any business or assets.

● If our company or most of its assets are acquired by a third party.

● If we are required to disclose or share your data to comply with legal obligations or to protect our rights, property, or safety.

Data Storage

The data we collect may be transferred to and stored outside the European Economic Area (EEA). It may also be processed by staff working outside the EEA. By providing your data, you consent to this transfer and storage. We will take all reasonable steps to ensure your data is treated securely and in accordance with this policy.

All information you provide to us is stored on secure servers. Any payment transactions are processed through our Payment Processor, responsible for safeguarding your information.

While we strive to protect your data, please note that the transmission of information over the internet is not entirely secure. Once we receive your information, we will employ strict procedures to prevent unauthorised access.

Your Rights

You have the right to request the amendment or deletion of your data at any time. We encourage you to keep your information updated so we can send you relevant communications. You can exercise this right by contacting us at [email protected]. Upon request, we aim to delete your information within 30 days, although some data may remain in cached pages for a while.

Our site may contain links to other websites with their own privacy policies. We do not accept responsibility for those policies, and we advise you to check them before submitting any personal data.

Access to Information

You have the right to access information held about you as provided by the Act.

Changes to Our Privacy Policy

We may update our privacy policy from time to time. Any changes will be posted on this page and, where appropriate, communicated to you via email. Please check back regularly for updates.

Contact Us

For questions or comments about this privacy policy, please contact us at [email protected].